LH - Patient & Visitor Information - For Your Comfort and Convenience

For Your Comfort and Convenience
Our hospital staff is committed to making your stay pleasant. If there is something additional we can do for you, please don't hesitate to ask. We'll do all we can to accommodate your request.

Your Personal Belongings and Valuables
We suggest you wear your dressing gown, bathrobe and slippers every time you leave your room. Please do not keep valuables, including cash, important papers, charge cards and jewelry in your room. We advise you to leave these items at home or place them in the hospital safe or patient belongings closet. An Inventory of Patient Belongings Sheet will need to be completed and signed by the patient or their representative. Your nurse can assist you with the safekeeping of your belongings. Please remember that the hospital cannot be responsible for the disappearance or damage of your personal possessions. If you discover something missing, immediately contact a staff member on your floor. That person will contact the Security Department at ext. 2222.

Meals
The Way We Care-Each day you will receive a World Class Patient Service (WCPS) menu on your breakfast tray. The menu is for your meal selections for the following day. Please have it ready for collection after breakfast so we can be sure you receive the selections you prefer. Our staff can assist you in making menu selections and explain any choices unfamiliar to you. If your diet is changed for any reason, our staff will accommodate the change at the next meal. If you prefer a vegetarian or Kosher diet, please mention this to your nurse. Also, please alert us to any food allergies you may have.
Your meal may be delayed due to scheduled medical tests or procedures. A courtesy meal tray will be provided when medically allowed after your test/procedure. The hospital cafeteria is also available to family members and visitors.

Lankenau Hospital Cafeteria Hours:
Monday-Friday    6:30 a.m. to 2:00 a.m.
Saturday--Sunday 7:00 a.m. to 7:00 p.m.
Continental Breakfast 6:30 a.m. - 10:30 a.m.
Full Breakfast  7:00 a.m. - 9:30 a.m.
Lunch   11:00 a.m. - 2:00 p.m.
Afternoon Break  2:00 p.m. - 4:00 p.m.
Dinner   4:00 p.m. - 7:00 p.m.
Overnight Café   7:00 p.m.-2:00 a.m.
Java City (coffee & light snacks)
Monday-Friday   7:00 a.m. - 4:30 p.m.

Pharmacy
Both prescription drugs and over-the-counter medications are available for patients to purchase at the hospital. Main Line Pharmacy is located on the ground floor of the Medical Office Building West, near the visitor's garage. Hours are 8:30 a.m. to 8:00 p.m. Monday through Friday, and 9:00 a.m. to 1:00 p.m. on Saturday.

Gift Shop
Located on the first floor off the main lobby, the Gift Shop carries an assortment of gift items, magazines, newspapers, snacks, paperbacks and toiletries. Gift Shop hours are 9 a.m. to 5 p.m. Monday through Friday; 10 a.m. to 5 p.m., Saturday and 12 to 5 p.m. Sunday. To contact the Gift Shop, call ext. 2718.

Smoke-Free Hospital
Our hospital is a smoke-free hospital. While smoking in a private room would seem to be a patient's right, the right to freedom from involuntary second-hand smoke, we believe, must take precedence. Smoking in the hospital also contradicts our basic mission of regaining and maintaining health. Visitors and patients may smoke only in designated areas outside of the hospital building. Hospital Policy requires a physician's order permitting patient to smoke.

MAC Machine
(ATM/Automatic Teller Machine)
An ATM (Automatic Teller Machine) is located in the main lobby near the Gift Shop.

Notary Public
Our staff includes Notaries Public who are available to notarize your documents. Call Social Work on ext. 2171 or the Executive Office on ext. 2011.

Information Desk
The information desk is staffed seven days a week from 8:30 a.m. to 8 p.m. by employees and volunteers who can answer questions or help locate a patient's room, hospital department or physician. The information desk number is extension 2216.

Mail
Please ask your friends and family to put your full name and room number on the front of the envelope and address your mail to:
Lankenau Hospital
100 Lancaster Ave.
Wynnewood, PA 19096
If your room is changed or if you are discharged, we will forward any mail you receive.

Latex Balloons
Because of our "latex safe" policy, latex balloons are not permitted in the hospitals or surrounding areas. Latex balloons are filled with and/or covered with powder that gets into the air we breathe and causes more latex sensitivity. It also can get into wounds and cause adhesions and granulations. Please ask visitors to take latex balloons back out to the car. Mylar balloons are a safe alternative.

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Contact Us
Lankenau Hospital 100 Lancaster Avenue Wynnewood, PA 19096 610-645-2000

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