Patient & Visitor Information Communication Services
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Patient & Visitor Information <
Television Personal televisions are not permitted anywhere in the hospital. Color television service is available, for a daily fee, upon
request, in all patient rooms and at some Intensive Care beds. The television fees will be billed to your home after discharge.
Please be considerate of other patients by playing television sets softly and by turning off your set at bedtime. Closed captioning
is available upon request at no additional charge. To request television service, please call extension 4504 and leave your
name and room number on the voice mail. The television host/hostess will supply you with programming information.
Telephone Service A telephone is available for your personal use at each bedside for a daily fee which will be billed to your home after discharge.
The daily fee includes all local calls. If you do not wish to have telephone service, please call extension 4504 and leave
your name and room number. The telephone service will be disconnected and you will not be billed. The use of cell or digital
phones is not permitted in some areas of the hospital because of the danger of interference with hospital equipment. Patients
may receive incoming calls from 7 a.m. to 10 p.m. Outgoing calls may be made at any time.
Dialing Instructions To call nearby suburbs and Philadelphia: Dial 9 + area code + number To call distant suburbs and toll points, dial 65 + 0 + the area code and number. You may call collect or bill the call to
a credit card or another number. Paoli Hospital's long distance telephone service and operator-assisted calling is provided by AT&T. To obtain pricing information,
contact AT&T directly at 9-1-800-466-3728. You may access your preferred provider from your phone by dialing 9, then the access
number of your long distance provider. Please direct complaints or questions about long distance access to: FCC Common Carrier Bureau Enforcement Division, Room 6202 2025 M Street, NW Washington, DC 20554
Equipment Available Amplified handsets and Telecommunications Devices for the Deaf (TDD) are available at no additional charge. If you would like
to use one of these devices, please inform your nurse or call the hospital operator by dialing "0."
AT&T Language Line If you need an interpreter, call the hospital operator by dialing "0" to be connected to AT&T's Language Line, which has access
to interpreters for more than 200 languages.
Directory Assistance Directory Assistance for the 215 and 610 area codes may be reached by dialing 9, then the area code + 555-1212. You will not be charged for the call. Long distance directory assistance may be reached by dialing 78 + 0 + the
area code, then 555-1212. You will be billed for long distance directory assistance by the long distance provider that you use.
Internal Calls You may call within the hospital by dialing a four-digit extension. Numbers you may need to call are listed on another panel
of this folder. For further information, dial "0" and our operator will assist you.
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Paoli Hospital 255 West Lancaster Avenue Paoli, PA 19301 610-648-1000
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